Installation and Registration

Prior to creating a support case for your installation or registration issue, please browse or search articles below in the knowledge base.  CodeGear creates articles on many issues related to installation and registration of its products.

When creating a support case, please be prepared to provide the following information:

  • CodeGear product you are using (exact version)
  • Product serial number or license number
  • Error message you received, if any (preferably cut-and-paste of the verbatim message)
  • Explanation of what you were doing when the error occurred
  • Version of operating system (e.g. Windows) you are using
  • Type of hardware you are using
  • Network operating system you are using
  • Any other information you consider pertinent to your problem

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Articles

Sort by: Page 1 of 14 | 1 2 3 4 ... 14 | Next
DateTitleAuthorType
15 May How to install and register without internet acess
To install you need media which can purchased or downloaded. To register, you need to perform a web registratrion on any computer with internet access
Quinn Wildman Article
14 Dec 2012 Error: "InterBase is not licensed", when using Interbase ToGo
Lists possible causes for this error
Quinn Wildman Article
14 Dec 2012 Error: Database is not available
This error means the InterBase Server you are tying to connect to is not running
Quinn Wildman Article
12 Dec 2012 InterBase licensing guidelines for VARs
This document covers guidelines for how an InterBase VAR should license their product
Quinn Wildman Article
18 Oct 2012 Unsuccessful metadata update, STORE RDB$FIELDS failed, STORE RDB$FIELDS failed attempted update during read-only transaction
This error can occur when migrating a security database from older version of InterBase to InterBase XE or later
Quinn Wildman Article
4 Oct 2012 How do I make my old program work with Windows Vista/ Windows 7/ Windows 8 etc
Using these steps, you should be able to get almost any product created before Windows Vista to work in a modern OS
Quinn Wildman Article
19 May 2011 How to install InterBase ToGo
InterBase ToGo has no install. You simply need to copy files
Quinn Wildman Article
9 Nov 2010 How do I obtain a Trial from Embarcadero?
This document will assist you in obtaining a trial of an Embarcadero Product using RAD Studio XE as an example.
Nathaniel Sharp Article
31 Oct 2008 Cannot create database dump to mapped drive or UNC Path
Services run as the system account are not allowed to access the network
Quinn Wildman Article
9 Oct 2008 Installation, Registration, and Licensing Information for CodeGear InterBase 2009
Readme for InterBase2009
Sam Patterson Article
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