Scheduled Maintenance on Friday, November 20th, 2009

We will be performing scheduled maintenance on http://www.embarcadero.com and http://docwiki.embarcadero.com from 7pm Friday to 11am Saturday, Nov 21, 2009 Pacific time.

The EDN web sites, and the Support web site will not be affected.

We will keep our systems up as much as possible during this maintenance time. We will keep the outage as short as possible, and we apologize for the inconvenience.

Welcome to Embarcadero Support

Developer Support for Embarcadero's Developer Tools and Databases

Embarcadero Developer support engineers are true experts in the Developer Tools product lines and key related technologies. Developer Support can provide:

Up-to-date service and installation information
Answers to your software usage and functionality questions
Information on, and pointers to tools and fixes to prevent known software problems
Timely responses and resolutions for your software inquiries and issues, within the scope of support

Support Offerings

Annual Agreements	Support and Maintenance plans are available in conjunction with any Developer Tools software license purchase.

Single Incident	Single Incidents are available for customers needing assistance on a single support issue with a Developer Tools product.

Discussion Forums

Peer supported forums to exchange information, tips and techniques. Please spend a few moments reviewing our forum etiquette and guidelines prior to entering our discussion forums.

We highly recommend that you read the following article that contains detailed instructions and login information. To get started using our discussion forums click here

Installation and Registration

Embarcadero provides Technical Support for installation and registration of Developer Tools, at no charge.

Create a case to get assistance with your Installation and Registration issues

Create a case

Product Support

Embarcadero support provides an on-line case management tool for our support agreement holders to create cases with the Developer Support Team.

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